Platform disclosures
How this marketplace works, who you are buying from, and how to raise a concern.
Draft for legal review
Who you buy from
Nehru Place Market is a marketplace. Each dealer or shop listed is an independent business and the seller of record for its products. The seller issues the tax invoice, sets prices and warranty terms, and is responsible for the goods. Seller legal name, GSTIN, address and contact details appear on every offer and storefront.
Prices and ranking
Prices depend on your buyer type. Retail prices are public. Dealers and shops may share trade prices only with verified businesses they choose. Search results are ordered by relevance and recency; there are no sponsored placements in this pilot. When a seller shows a reduced price we display the lowest retail price from that seller in the previous 30 days.
What seller verification means
Verification badges describe what the platform checked. They are not a guarantee of product quality or seller performance.
- • Profile submittedThe seller has submitted a profile. Nothing has been verified yet.
- • Contact verifiedThe phone number and email address were confirmed by the platform.
- • Documents checkedBusiness registration documents were reviewed by the platform.
- • GST checkedThe GSTIN was checked as registered to this business.
- • Location checkedThe shop location in Nehru Place was confirmed on site or by documentary evidence.
- ✓ Fully verifiedContact, documents, GST and shop location were all checked. Verification is not a guarantee of product quality or seller performance.
Map and location accuracy
Building shapes and shop positions in the 3D market are labelled verified, approximate or unverified. Only surveyed and verified positions are presented as confirmed shop locations. The map is not a certified building plan. Indoor GPS is not used for floor-level positioning — use the floor selector and shop QR codes inside buildings.
Grievances
Raise a complaint about an order, refund, product authenticity, seller conduct or a wrong shop location from the grievance page. Every complaint gets a ticket number, an acknowledgement and a tracked status.
Your data
We collect the minimum needed to run your account and orders. Sellers see your contact details only for orders you place with them. You can request correction or erasure of your personal data, subject to legal retention of invoices and transaction records.